Terms of Service

Terms of Service

Last updated: June 2026

This website is operated by Xeteor.com. Throughout the site, the terms “Xeteor,” “we,” “us,” and “our” refer to Xeteor.com. Xeteor.com offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of these Terms of Service and any other policies referenced on this website.

By visiting Xeteor.com, using this website, creating an account, contacting customer service, placing an order, or purchasing a product from us, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not access the website or use our services.

We may update, change, or replace any part of these Terms of Service by posting updates to this page. Your continued use of Xeteor.com after any changes are posted means you accept those changes.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents to use this website.

You may not use our products, website, content, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction while using this website, including copyright, trademark, privacy, consumer protection, or other applicable laws.

You must not transmit viruses, malware, worms, malicious code, or anything designed to interfere with the operation or security of this website.

A breach or violation of these Terms may result in the immediate termination of your access to the website or services.

2. OTC Products Only

Xeteor.com is a retailer of over-the-counter products only. We do not sell, dispense, fulfill, or transfer prescription medications.

Nothing on Xeteor.com should be interpreted as medical advice, diagnosis, treatment advice, or a substitute for advice from a doctor, pharmacist, or other licensed healthcare professional.

If you have a medical condition, are taking medication, are pregnant or nursing, are buying for a child, or are unsure whether a product is right for you, please consult a qualified healthcare professional before using any product.

3. Product Information and Educational Content

We try to provide accurate product information, descriptions, images, active ingredient details, package sizes, expiration information, and brand comparisons when available. However, product packaging, labeling, inactive ingredients, manufacturers, suppliers, expiration dates, availability, and pricing can change.

Product information on Xeteor.com is provided for general informational purposes only. Customers should always read and follow the product label, warnings, directions, and packaging before use.

Our educational content, blog posts, generic comparison pages, OTC generic routing guidance, and “compare to” references are intended to help customers understand product options. They are not medical advice and do not replace consultation with a healthcare professional.

4. Brand Names, Trademarks, and “Compare To” References

Xeteor.com may reference national brand names, store brands, manufacturers, trademarks, or product names for comparison and identification purposes only.

All trademarks, brand names, and product names are the property of their respective owners. Unless specifically stated, Xeteor.com is not affiliated with, endorsed by, sponsored by, or approved by the owners of referenced brand names.

When a product is described as a generic alternative or a “compare to” product, that comparison usually refers to the active ingredient, strength, or intended product category. Inactive ingredients, packaging, flavor, texture, sourcing, expiration dating, and fulfillment path may differ.

5. General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that content you submit to Xeteor.com, excluding credit card information, may be transferred over various networks and may be modified to conform to technical requirements of connecting networks, devices, or service providers. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, scrape, exploit, or misuse any portion of the website, service, content, product data, or access to the website without our express written permission.

6. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current. Information on this website is provided for general reference and should not be relied upon as the sole basis for making healthcare, purchasing, or product-use decisions.

This website may contain historical information, older product information, discontinued product references, or content that is provided for reference only. We reserve the right to modify website content at any time, but we have no obligation to update all information on the site immediately.

You agree that it is your responsibility to monitor changes to this website and to review current product labels and policies before making a purchase or using a product.

7. Modifications to Products, Services, and Prices

Prices for products are subject to change without notice.

We reserve the right to modify, suspend, limit, or discontinue any product, offer, promotion, service, page, feature, or content at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, backorder, out-of-stock item, product substitution, supplier change, or discontinuance of any product or service.

8. Products, Availability, and Order Acceptance

Certain products may be available exclusively online through Xeteor.com. Products may have limited quantities and may be subject to return or exchange only according to our Shipping and Return Policies.

We make reasonable efforts to display product images, packaging, colors, bottle counts, package sizes, expiration dates, and descriptions accurately. However, we cannot guarantee that your screen display, product image, or older product photo will exactly match the product you receive.

We reserve the right, but are not obligated, to limit sales of our products to any person, household, account, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities, cancel orders, refuse orders, correct errors, update pricing, discontinue products, or remove offers at any time. Any offer for a product or service made on this site is void where prohibited.

We do not guarantee that any product, service, information, or other material purchased or obtained from us will meet your expectations, or that any errors in the website or service will be corrected immediately.

9. Network and Partner-Fulfilled Orders

Some products may ship directly from Xeteor. Other products may ship through trusted healthcare distribution partners, wholesalers, or network fulfillment partners.

Network and partner-fulfilled orders may have different processing times, shipping origins, carriers, packaging, tracking updates, return instructions, and delivery timing than Xeteor-direct shipments.

If your order includes multiple items, items may ship separately and arrive in more than one package. You may receive more than one tracking number.

Please do not return any item to the return address printed on a partner-fulfilled package unless Xeteor customer service specifically instructs you to do so. To start a return, contact [email protected].

10. Shipping, Packaging, Returns, and Refunds

Shipping times, processing times, carrier estimates, packaging methods, and delivery dates are estimates only and are not guaranteed unless specifically stated in writing.

Xeteor-direct shipments may use bubble wrap, padded mailers, boxes, insulated thermal bubble mailers, or other protective packaging when appropriate. Partner-fulfilled orders may arrive in the partner’s standard packaging and may look different from Xeteor-direct shipments.

For shipping options, split shipments, partner fulfillment, returns, refunds, exchanges, damaged items, and sales tax, please review our Shipping and Return Policies.

Returns are subject to eligibility requirements. In general, we accept returns on eligible unopened, unused items in their original packaging, subject to the terms of our return policy.

11. Accuracy of Billing, Shipping, and Account Information

You agree to provide current, complete, and accurate purchase, account, billing, shipping, email, and phone information for all purchases made at Xeteor.com.

You agree to promptly update your account and other information so that we can complete transactions, contact you as needed, process returns, provide tracking, and resolve order issues.

We reserve the right to refuse, cancel, or limit any order you place with us. We may limit or cancel quantities purchased per person, household, account, credit card, billing address, shipping address, or other identifying information.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, automated purchasing systems, or other unauthorized parties.

12. Payments and Safe Shopping

Xeteor.com may accept payment methods including major credit cards, PayPal, Venmo, Apple Pay, Google Pay, and other payment options shown at checkout. Payment options may vary depending on device, browser, account settings, payment provider, or checkout method.

Customers should not send full credit card numbers by email or text message. If payment information is needed, our team will help guide you through an appropriate checkout or payment process.

For more information about credit card fraud protection and secure checkout, please review our Safe Shopping Guarantee.

13. Third-Party Tools, Platforms, and Service Providers

We may use third-party tools, platforms, payment processors, shipping carriers, ecommerce systems, analytics providers, review platforms, customer service tools, fulfillment partners, and other service providers to operate Xeteor.com.

We provide access to these third-party tools or services on an “as is” and “as available” basis. We do not control all third-party systems and are not responsible for interruptions, delays, errors, downtime, policy changes, or service limitations caused by third-party providers.

Your use of third-party tools may also be subject to the terms and policies of those providers.

14. Third-Party Links

Certain content, products, services, review links, carrier links, payment options, or educational resources available through Xeteor.com may include links to third-party websites.

Third-party links may direct you to websites that are not affiliated with Xeteor.com. We are not responsible for reviewing, evaluating, guaranteeing, or controlling the content, accuracy, policies, products, services, or practices of third-party websites.

Any concerns, claims, complaints, or questions regarding third-party websites or services should be directed to the third party.

15. User Comments, Reviews, Feedback, and Submissions

If you submit comments, reviews, feedback, photos, suggestions, ideas, testimonials, or other materials to us by email, website form, review platform, social media, postal mail, or other means, you agree that we may use, edit, copy, publish, distribute, display, translate, or otherwise use those submissions in any medium, subject to applicable law and our privacy practices.

We are not obligated to maintain submissions in confidence, pay compensation for submissions, or respond to submissions.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, obscene, misleading, spam, fraudulent, infringing, abusive, or otherwise objectionable.

You agree that your submissions will not violate any third-party right, including copyright, trademark, privacy, publicity, or other proprietary rights. You are responsible for any comments or submissions you make and their accuracy.

16. Personal Information

Your submission of personal information through Xeteor.com is governed by our Privacy Policy. Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared.

17. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, images, active ingredients, inactive ingredients, pricing, promotions, offers, shipping charges, transit times, fulfillment path, expiration dates, product availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on Xeteor.com or any related website is inaccurate at any time, including after you have submitted an order.

We undertake no obligation to update, amend, or clarify information on Xeteor.com except as required by law.

18. Prohibited Uses

In addition to other prohibitions in these Terms of Service, you are prohibited from using the website or its content:

• For any unlawful purpose;
• To solicit others to perform or participate in unlawful acts;
• To violate federal, state, local, or international laws or regulations;
• To infringe or violate our intellectual property rights or the rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• To submit false or misleading information;
• To upload or transmit viruses, malware, or malicious code;
• To collect, scrape, harvest, or track personal information of others;
• To spam, phish, pharm, pretext, spider, crawl, scrape, or use automated systems without authorization;
• For any obscene, abusive, fraudulent, or immoral purpose; or
• To interfere with or circumvent website security features or service functionality.

We reserve the right to terminate or restrict your use of the website for violating any prohibited use.

19. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of Xeteor.com will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from using the website, educational content, product descriptions, or services will be accurate, reliable, complete, or current.

You agree that from time to time we may remove the website or service for indefinite periods or cancel the service at any time without notice.

Your use of Xeteor.com is at your sole risk. Except as expressly stated by us, the website, services, products, and information delivered through the website are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied.

To the maximum extent permitted by law, Xeteor.com, our owners, officers, employees, affiliates, agents, contractors, suppliers, service providers, fulfillment partners, licensors, and representatives shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the website, products, services, content, or any product obtained through the website.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for certain damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.

20. Indemnification

You agree to indemnify, defend, and hold harmless Xeteor.com, our owners, officers, employees, affiliates, agents, contractors, suppliers, service providers, fulfillment partners, licensors, and representatives from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of law, your misuse of the website, your misuse of products, or your violation of the rights of a third party.

21. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from these Terms. The remaining provisions shall remain valid and enforceable.

22. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing use of the website.

If we determine or suspect that you have failed to comply with these Terms, we may terminate this agreement at any time without notice, and you will remain liable for any amounts due up to and including the date of termination. We may also deny you access to the website or services.

23. Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on Xeteor.com, constitute the entire agreement between you and us and govern your use of the website and services.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Xeteor.com regarding use of the website and services.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

24. Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles.

25. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to Xeteor.com. It is your responsibility to check this page periodically for changes.

Your continued use of Xeteor.com after changes are posted constitutes acceptance of those changes.

26. Contact Information

Questions about these Terms of Service should be sent to:

• Email: [email protected]
• Phone: 1-833-787-4777
• Text: 702-659-7022

Contact Xeteor Customer Service