Shipping and Return Policies
All Savings Packs Ship FREE!
No coupon needed. Add your items and choose FREE Shipping at checkout — it's on us.
No coupon needed. Just look for the Savings Pack label — shipping is always on us.
Fast, Reliable Shipping from Las Vegas
99% of orders placed before 3 pm PST (6 pm EST) ship the same day. All orders are packed with care and protected in FDA-compliant thermal mailers.
Estimated Shipping Times
Below are our average shipping estimates in business days based on location. These times reflect transit only and do not include packing time.
| Region | Fastest | Average | Longest |
|---|---|---|---|
| United States (All) | 2 days | 3.2 days | 8 days |
| AZ, CA, NV, UT | 2 days | 2.3 days | 4 days |
| Las Vegas, NV | 1 day | 1 day | 2 days |
Shipping Options
- Standard Shipping: $4.99 (3–8 business days)
- FREE Shipping: Orders over $30, all Savings Packs, and Close-Out deals
- UPS Ground: $14.99 (for customers preferring UPS)
- Expedited USPS Options:
- 2–3 Business Days: $15.00
- 1–2 Business Days: $50.00
We ship only within the U.S. and its territories. Most orders are processed within 24–48 hours. Shipping times do not include packing time. Holidays and weekends may cause delays.
Tracking numbers are provided with all orders. Please note: USPS scans may occasionally be delayed. For updates and visibility, we recommend signing up for USPS Informed Delivery.
For Alaska, Hawaii, U.S. territories, and APO/FPO addresses, expedited options are not available. Please allow additional time for delivery.
Return Policy
100-Day Returns. No restocking fees. Free return shipping.
We accept returns on unopened, unused items in their original packaging. One prepaid return label is provided per customer—please double-check you’re returning the correct item.
If a package is returned due to an undeliverable address, we deduct the shipping fee from your refund.
To start a return, email [email protected] with your receipt. Upon approval, you’ll receive a prepaid return label. Refunds are issued after inspection of returned goods.
Sales Tax
We collect 8.265% sales tax for orders shipped to Nevada addresses.
Packaging
All orders ship in thermal mailers designed to protect against heat and humidity. Larger orders are shipped in durable boxes with protective cushioning.
In a 36-hour thermal test by a third-party lab, our insulated mailers kept products up to 15°F cooler than standard packaging. Learn more about our packaging.
Refunds
Once we receive and inspect your return, we will notify you and issue a refund to your original payment method within 14 days.
Missing your refund? Please check with your bank or card provider. If there’s still no update, email us at [email protected].
Exchanges
We only replace items that are defective or damaged. For an exchange, please email [email protected].