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Welcome to the new xeteor!

Team Xeteor
2 minute read

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We knew xeteor would be popular, but we had no idea....

We want to thank all of you for your support!  In the past few months, we've grown so much, decisions had to be made (quickly) on how to handle future growth. We wanted to ensure the great experience you've come to expect would continue.  

While we loved our original Shopify store, it was limiting our ability to grow. We wanted to add more products, so we've relaunched on BigCommerce.

For our returning customers

1. Happy new year and we love all of you!  Thank you again for your support.

2. To ensure your account security, we're requiring a password reset.  You will be prompted to change your password when you login as a returning customer.

3.  You can also reset your password here.  Yes, it's a little inconvenient, but always best to be safe. The email should arrive within 1 or 2 minutes, so be sure to check your Spam or Trash folders just in case.

4.  We prefer you create an account with us, so it will be easy for you to reorder going forward.  You can create an account when you reset your password or when you checkout. 

5.  Be sure to sign up for our newsletter or follow us on social media, to get special discount offers!

As always we are available 9am - 5pm PST at [email protected] or 1-833-787-4777.

For those of you who want to get your strips and go, start shopping here.

For new customers and those who enjoy reading, there's just a little more....

While we've switched e-commerce platforms, we haven't changed any of what's made us popular.  You can still expect:

1. A simple, mobile friendly layout.

2. The ability to select the exact expiration date on test strips.

3. Fast free shipping in FDA-compliant insulated thermal mailers and new bubble wrap.

4. 100-day return policy with no restocking fees and paid return shipping.

5. The same surprise gifts for our best customers.

So, get your strips and get out of here.  Thanks for reading!  

- Team Xeteor

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